MCQ - TNPSC JTO
JTO - 538 - Industrial Robotics and Digital Manufacturing
538 - UNIT - II - Customer Needs and Product Specifications
17)
Which of the following is NOT part of product design development?
A.
B.
C.
D.
Answer: D
20)
Which tool is used to analyze risks during product development?
A.
B.
C.
D.
21)
What is the main goal of Customer Relationship Management (CRM)?
A.
B.
C.
D.
22)
CRM mainly deals with:
A.
B.
C.
D.
23)
Which of the following is a benefit of CRM?
A.
B.
C.
D.
24)
CRM software is used for:
A.
B.
C.
D.
25)
Which of the following is a type of CRM?
A.
B.
C.
D.
26)
Analytical CRM focuses on:
A.
B.
C.
D.
27)
Which one is an example of CRM software?
A.
B.
C.
D.
28)
CRM helps in identifying:
A.
B.
C.
D.
29)
CRM helps in improving:
A.
B.
C.
D.
30)
Which department is most involved with CRM?
A.
B.
C.
D.
31)
CRM leads to better:
A.
B.
C.
D.
32)
CRM helps in:
A.
B.
C.
D.