sparksacademychennai@gmail.com +91 8190879379 Saidapet, Chennai

MCQ - TNPSC JTO

JTO - 538 - Industrial Robotics and Digital Manufacturing

538 - UNIT - II - Customer Needs and Product Specifications

1)   

What is the first step in identifying customer needs?

A.
B.
C.
D.
Answer: B
2)   

Customer needs are often classified into:

A.
B.
C.
D.
Answer: B
3)   

Which of the following is NOT a customer need?

A.
B.
C.
D.
Answer: B
4)   

Why is it important to translate customer needs into specifications?

A.
B.
C.
D.
Answer: B
5)   

Which tool helps in prioritizing customer needs?

A.
B.
C.
D.
Answer: C
6)   

What is a customer need?

A.
B.
C.
D.
Answer: C
7)   

Voice of the Customer (VoC) means:

A.
B.
C.
D.
Answer: B
8)   

Which of the following is a method to gather customer needs?

A.
B.
C.
D.
Answer: C
9)   

Customer satisfaction can be measured by:

A.
B.
C.
D.
Answer: C
10)   

Which document is used to convert customer needs into measurable features?

A.
B.
C.
D.
Answer: B
11)   

What is the purpose of product design?

A.
B.
C.
D.
Answer: C
12)   

Which is the first stage of product design process?

A.
B.
C.
D.
Answer: B
13)   

Prototyping in product design is used for:

A.
B.
C.
D.
Answer: B
14)   

Which software is commonly used in product design?

A.
B.
C.
D.
Answer: B
15)   

A well-designed product helps in:

A.
B.
C.
D.
Answer: C
16)   

The final step in product design is:

A.
B.
C.
D.
Answer: C